Frequently asked questions
How can I make sure the watch fits my wrist perfectly?
We want your watch to fit perfectly. That’s why every watch includes a specific tool for adjusting the strap. Here’s how it works:
Easily adjustable straps
Our watches feature adjustable straps that can be resized to fit your wrist comfortably.
Adjustment tool included
Each watch comes with a handy tool, specially designed to make strap adjustment easy.
Simple step by step instructions
With clear and straightforward instructions, you can adjust your watch quickly and effortlessly. With these features, your Vallmor watch will be ready to wear as soon as it arrives.
How long does it take for my Vallmor watch to arrive?
At Valmor, we offer free international shipping on orders over 50€, with secure and trackable delivery. All orders are processed within 1 to 2 business days, with estimated delivery times ranging from 7 to 12 business days, depending on the destination. Once shipped, you will receive an email with your tracking number.
What warranty do you offer for your watches?
At Vallmor, your satisfaction is our top priority.
We offer a 15 day money-back guarantee if you're not completely satisfied with your watch.
In addition, every Vallmor watch comes with a 2 years warranty covering manufacturing defects or craftsmanship issues.
If you experience any problems within this period, we will repair or replace your watch at no additional cost.
